Shipping policy
Shipping Policy
At Sowilo Gifts, we carefully prepare and package each order with love and attention to detail.
Processing Time
• Orders are processed within 1–2 business days
• Orders are shipped Monday–Friday (excluding holidays)
Shipping Rates & Delivery Time
• United States:
– Standard delivery takes 3–5 business days
– Free shipping on U.S. orders over $90
• International Shipping:
– Delivery times vary by destination
– Shipping rates are calculated at checkout
Order Tracking
A tracking number will be provided via email once your order has shipped.
Shipping Delays
Sowilo Gifts is not responsible for delays caused by the carrier, weather conditions, or peak shipping periods.
Incorrect Address
Please ensure your shipping address is correct at checkout. Sowilo Gifts is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Sowilo Gifts is not responsible for lost or stolen packages marked as delivered by the carrier. We recommend contacting your local carrier for assistance.
International Duties & Taxes
International orders may be subject to customs duties or taxes, which are the responsibility of the customer.